All hail Erik at Dell Customer Support!

[aruan]

I now have my screen resolution problem resolved (as it were), my startup settings reconfigured, Explorer no longer crashes everything in its wake and my e-mails aren't being eaten! All with my sanity and sense of computer competence intact! *smooches Erik* Filling out that customer satisfaction survey felt so measly in reciprocation.

(Also, GIP! Because, yo, check those two out. I've never seen the actual footage itself, a press conference for CFTCIV, but dude, there's a reason why I've affectionately dubbed it the Coming Out Conference. The usual kudos to Miranda for her crumbs of ingenuity.)